Raouf Ben Hassine

Salesforce & Python Developer | Apex, Integrations & Backend Tunisia (GMT+1) — remote

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Summary

Developer working across Salesforce and Python, end to end. I have 6 years (since 2020) building and refactoring Salesforce Service Cloud orgs and integrating them with external systems using Apex, REST/Bulk APIs, webhooks, and Python backends (Django/DRF, Starlette, FastAPI, Postgres). Because I own both the Apex and the backend, the integration is never handed off.

Core skills

• Salesforce: Apex, triggers, sfdc-trigger-framework, Service Cloud, Lightning Experience, Lightning App Builder, Visualforce (legacy), Reports, REST/Bulk API.
• Python & backend: Django, Django REST Framework, Starlette, FastAPI, Postgres, webhooks, custom sync handlers.
• Odoo: custom module development (Odoo 17/19), Salesforce↔Odoo bidirectional sync, data migration.
• Infrastructure & tooling: Docker, GitHub Actions (CI/CD), systemd services, Proxmox, Incus/LXC containers, Linux server administration, Git.

Experience

Salesforce & Python Developer — Achieve Test Prep (remote) — September 2020 – Present

• Consolidated multiple active triggers per object into a single-trigger architecture and standardised handlers on sfdc-trigger-framework.
• Migrated a legacy custom support solution from Visualforce/JavaScript buttons to a customised Lightning Service Console.
• Built an in-house task dispatching/routing solution with monitoring and reporting.
• Built a ChargeOver-to-Salesforce sync handler using webhooks, Starlette, and Postgres to cover scenarios the vendor integration did not support.
• Migrated the Salesforce sales pipeline to Odoo 17 (later Odoo 19) and built a bidirectional Salesforce↔Odoo sync pipeline.
• Built a generic Salesforce-to-Postgres sync that works without schema equivalence.
• Contributed to in-house Django/DRF backends (student portal, checkout portal).
• Fixed checkout timeout errors caused by slow Salesforce triggers by splitting synchronous front-end HTTP calls into smaller steps.
• Wrote custom and standard reports across the org.

Projects

• Trigger architecture cleanup
• Visualforce to Lightning Service Console migration
• Integrations and performance

Education

• SESAME — Engineer, Software Engineering (2012–2014)
• ESPRIT — Master of Engineering (MEng) (2011–2012)
• Faculty of Sciences of Tunis — Bachelor's degree, Information Technology (2007–2011)

Certifications

Not pursuing Salesforce Platform Developer I at present; available if a client requires it.

Languages

Arabic Native, French Fluent, English Fluent.